State Farm® Insurance Agent Rachel Karhoff
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sarah Hoogeboom
November 11, 2025
"They were helpful and caring throughout the whole process!"
"Happy to be able to help Sarah!"
Julia Swan
November 7, 2025
"I have been dealing with a bunch of claims these past two months and State Farm has been absolutely amazing. They have answered all of my questions and they were definitely by my side through it all. Super happy with everything that has happened. I highly suggest having State Farm as your insurance company."
"So sorry you have been having to deal with so many claims. But we are happy to be there to walk you through the process. "
Anna C.
November 6, 2025
"Rachel’s team is fantastic! Zach and Alyssa are both wonderful to work with—always helpful and they make the entire process easy to understand."
"Thanks Anna! My team is the best!"
Kurt Haveman
November 3, 2025
"We had to be towed while traveling out of state. We submitted the bill to state farm and not only did they pay the towing, but also a good part of the repair bill! Thank you state farm, especially the Rachel Karhoff Ins Agency in Zeeland."
"We are so happy that we were able to help you out with your claim. Thank you for being so great to work with!"
Adam Paier
September 24, 2025
"Absolutely amazing experience! Great people to work with would recommend them to anyone!"
"Thank you for the kind words Adam! We appreciate the opportunity to work with you!"
Brandy Walters
September 2, 2025
"The team at this office is top notch! Jacklyn helped me today with a quote, and she exceeded my expectations with her professionalism and follow through. She was kind and personable. This is definitely a team that you would want work with! Anytime I have called this office, i have received the help that I have needed quickly and easily. Highly recommend this office!"
"Thank you so much for the kind words Brandi! We are so glad to be able to work with you! "
Laynee Knight
July 10, 2025
"best insurance company i’ve ever dealt with, they go above and beyond with answering any questions i have! also love how convenient it is to be able to text them! alyssa is always very informative and helpful!"
"Thank you so much for the review Laynee! Alyssa is awesome!!"
Wendy Bletsch
June 11, 2025
"Very happy with State Farm!"
"Appreciate you Wendy!"
Laura Kiers
May 31, 2025
"They are working quickly on a claim for me which is so nice and a relief"
"Thank you for the review Laura. We are happy to help!"
Copper Biggles
May 30, 2025
"Friendly as always"
"We sure try :)"
scott davidson
May 30, 2025
"I always have good service when I call."
"Thanks Scott!"
Mason Tyler
May 30, 2025
"very helpful even when things arnt working how they should"
"Happy to be able to work through things with you!"
Julie
May 16, 2025
"Jaclyn at State Farm is very prompt, efficient, and friendly!"
"Jaclyn is the best! She is grateful to work with you!"
Hillary Buurstra
May 9, 2025
"I worked with Alyssa from State Farm recently to change my policy for a better deal, and it has been a wonderful experience! She is knowledgeable and helpful and I would definitely recommend her and the State Farm team."
"Thanks Hillary! Alyssa is awesome!"
Kyle Campbell
April 28, 2025
"Overall I've had a positive experience with Rachel's team. I have bundled coverage with them in Auto, Home, and PLUP. I can tell they have a trustworthy, honest ethos in their office culture. Zach, my primary account representative, has been polite and helpful in making sure my needs have been taken care of. As well as candid and diligent when rectifying any concerns or questions I've had in the on-boarding process. He was able to help me get a car insurance policy at half the price of my previous insurer. It allowed me to then add an umbrella policy to my coverage and still save me more than I had before. Much appreciated, thank you!"
"Thanks Kyle! Zach is the best! "
Jackie Bennett
April 25, 2025
"I have only been with State Farm insurance for a short time. My experience with them is amazing. I would recommend them to any one needing insurance coverage Jacqueline Stark"
"We are so happy to be working with you Jaqueline! Thank you for trusting us with your insurance needs."
David Rindfield
April 24, 2025
"Zach was great to deal with they saved us a lot of money a year. 😊"
"Thanks David! Zach has enjoyed working with you!"
Candace Allore
April 24, 2025
"Amazing doing business with them always very helpful!!"
"Appreciate you Candace! Happy to help you out :)"
Jessica
April 3, 2025
"Zach has been super helpful on navigating the changes that needed to happen with my plan and helped me find the best deal! Highly recommend State Farm!"
"So happy we were able to help Jessica!"
cheryj timmer
March 23, 2025
"I always have friendly service at this office. I am highly satisfied with the prompt attention I get here."
"Thank you so much Cheryl for the review. We are grateful to work with you!"
Meranda Longenecker
March 21, 2025
"Very good an helpful thank you!"
"Thanks for the rating Meranda!"
Lance Sharda
March 19, 2025
"Completely mislead me on the monthly quote and price went up after 2 months in. Would not recommend"
"Hi Lance, I am sorry that you feel that way. We have spoke multiple times regarding the reason for this change and tried offering solutions. Please let me know if you’d like to set up a time to review further."
Natalia Armstead
March 10, 2025
"Always helpful and always looking out for their clients"
"Thank you for the review. Happy to work with wonderful people like you :)"
Karin Carvalho
March 6, 2025
"It was a pleasure to work with State Farm to transfer my auto and home owners policies. Thank you Alyssa and Jaclyn for all the help. I really appreciate everything you put together to make it super easy to see the comparisons."
"Alyssa and Jaclyn are the best! So glad they were able to help you out."
jasmine Moton
March 2, 2025
"I love my team ! They are always quick and handles any of my problems promptly.Rachel , Kylea & Jacklyn are awesome. I’ve been with statefarm for a minute 🤞🏾"
"Grateful to have you with us Jasmine! We appreciate you!"