State Farm® Insurance Agent Rachel Karhoff

"So easy to work with this agency, and also with State Farm as a whole. Rachel and her staff are top notch every time I call regarding an insurance need or question. Honestly, I wouldn't be able to come up with a critical comment even if I tried. Everything from getting insurance issued, to utilizing roadside assistance, to making a claim, has been completely seamless and I felt care from them in the process. My most recent experiences have been with Alyssa and she always has top notch customer service!"

"They’re always so helpful and patient! They’re so fast at resolving any issues and concerns."

"Alyssa was a great! I had an excellent experience switching to State Farm. Alyssa helped me bundle home, auto, and umbrella insurance and saved me a significant amount of time and money. Very knowledgeable, responsive, and easy to work with. Highly recommend!"

"Miguel was great and helped me with everything I needed"

"Changes in insurance policies were made as needed"

"Recently my daughter was involved in a car accident where we had to file a claim. During the process we ran into some hiccups with State Farm Claims department. I called Rachel's office. Everyone I spoke with at her office was very kind and stepped in to help. They were able to find out what was going on with the claim and got it back to the correct department when it seemed to be lost somewhere. After they stepped in I was receiving updates from the Claims Handler, but more importantly, I received follow up from her office as well. They are WONDERFUL to work with and gave me a feeling of being a person and not just a number in the system. I highly recommend Rachel, Alyssa, Kylea and everyone in her agency!"

"They answer my questions quickly and are always very friendly and pleasant to work with"

"Speedy service. Thanks!"

"Always accommodating, and willing to go the extra mile love my state farm"

"Alyssa is always very friendly and happy to help with anything needed. I would recommend this office for all your insurance needs!"

"They were helpful and caring throughout the whole process!"

"I have been dealing with a bunch of claims these past two months and State Farm has been absolutely amazing. They have answered all of my questions and they were definitely by my side through it all. Super happy with everything that has happened. I highly suggest having State Farm as your insurance company."

"Rachel’s team is fantastic! Zach and Alyssa are both wonderful to work with—always helpful and they make the entire process easy to understand."

"We had to be towed while traveling out of state. We submitted the bill to state farm and not only did they pay the towing, but also a good part of the repair bill! Thank you state farm, especially the Rachel Karhoff Ins Agency in Zeeland."

"Absolutely amazing experience! Great people to work with would recommend them to anyone!"

"The team at this office is top notch! Jacklyn helped me today with a quote, and she exceeded my expectations with her professionalism and follow through. She was kind and personable. This is definitely a team that you would want work with! Anytime I have called this office, i have received the help that I have needed quickly and easily. Highly recommend this office!"

"best insurance company i’ve ever dealt with, they go above and beyond with answering any questions i have! also love how convenient it is to be able to text them! alyssa is always very informative and helpful!"

"Friendly as always"

"I always have good service when I call."

"very helpful even when things arnt working how they should"

"Jaclyn at State Farm is very prompt, efficient, and friendly!"

"Overall I've had a positive experience with Rachel's team. I have bundled coverage with them in Auto, Home, and PLUP. I can tell they have a trustworthy, honest ethos in their office culture. Zach, my primary account representative, has been polite and helpful in making sure my needs have been taken care of. As well as candid and diligent when rectifying any concerns or questions I've had in the on-boarding process. He was able to help me get a car insurance policy at half the price of my previous insurer. It allowed me to then add an umbrella policy to my coverage and still save me more than I had before. Much appreciated, thank you!"

"I have only been with State Farm insurance for a short time. My experience with them is amazing. I would recommend them to any one needing insurance coverage Jacqueline Stark"

"Zach was great to deal with they saved us a lot of money a year. 😊"

"Amazing doing business with them always very helpful!!"